Check out our Etsy shop here for orders outside the US!

Frequently Asked Questions

Shop Policy

How long until I get my order?

Please allow 3-5 business days for order processing. All orders ship out on Mondays and Thursdays by 5pm MST. Due to the covid-19 pandemic some orders may experience a delay. Please send all order inquires to team@saturnhex.com

Why can’t I order from my country?

Your country may collect VAT fees from international shipments. Please shop from our Etsy storefront to purchase our items if you are outside the US .
Again, due to the covid-19 pandemic, all mail, domestic and international may experience a delay.

Can I do a custom order?

At this time, we are not accepting custom orders. If you are interested in custom Risograph prints or custom jobs, please visit our printshop

Do you do local pick up?

Due to covid-19 pandemic, we are not doing local deliveries in the Phoenix Metro area. A selection of our products are available for purchase at Kei Collective in Phoenix.

Do you accept returns or exchanges?

Please send an email within 30 days of your purchase to team@saturnhex.com if there is anything unsatisfactory with your order.
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